Book Now

The Himalayan View Cottages Privacy Notice

THE HIMALAYAN VIEW COTTAGE is committed to protecting your information. This privacy notice provides details about the information we collect about you, how we use it and how we protect it. It also explains your rights and how to contact us if you have questions about how we use your information.

Information about Himalayan View Cottages

In this privacy notice, references to “THE HIMALAYAN VIEW COTTAGE”, “THE HIMALAYAN VIEW COTTAGES Rooms”, "we" or "us" or “our” are to (the “THE HIMALAYAN VIEW COTTAGE COMPANY”).

Depending on where and how you interact with us, THE HIMALAYAN VIEW COTTAGE accommodations or booking THE HIMALAYAN VIEW COTTAGE ROOM - accommodation via a third party travel agency, we will process your information. You can find out more about THE HIMALAYAN VIEW COTTAGE Company that handle your information, including which company makes decisions about how your information is handled, by contacting us.

Scope of our privacy notice:

This notice applies to anyone who interacts with us in relation to our products and services (“you”, “your”), via any channel (e.g. app, website, email, phone, walk-ins to THE HIMALAYAN VIEW COTTAGE-branded accommodations, booking an THE HIMALAYAN VIEW COTTAGE-branded accommodation via a third party travel agency, etc.). We may give you additional privacy notices if required for specific interactions.

This privacy notice applies to individuals who enquire about, purchase or make use of our products and services, such as when a user signs up with THE HIMALAYAN VIEW COTTAGES, modifies her account, makes a booking (whether through our app, website, in person or via any other channel), requests on-demand services, contacts customer support, stays at THE HIMALAYAN VIEW COTTAGES-branded accommodations or otherwise communicates or interacts with THE HIMALAYAN VIEW COTTAGES.

It describes how we handle your information, regardless of the way you contact us (e.g. app, website, email, phone, walk-ins to THE HIMALAYAN VIEW COTTAGES-branded accommodations, etc.). Sometimes we will provide you with additional information or notices, depending on the way we interact with each other, e.g. if you use particular functionality on our app, we may explain how that functionality uses your information.

THE HIMALAYAN VIEW COTTAGE offers accommodation at cottage No.43, The Indus Valley, Sunderkhal, Nainital. THE HIMALAYAN VIEW COTTAGES’s website and app is not aimed at children, and we do not allow children to book accommodation or stay at our accommodations without a responsible adult. This privacy notice is therefore not aimed at children. If you provide us with information about your children, it is processed as described in this notice.

If you have any questions about this, please contact us.

Ways in which we obtain personal information We obtain personal information from you and from travel agents and others who book accommodation for you.

Where you provide us with information about other individuals (e.g. the names of others who you will stay at the accommodation you book), you must ensure that they have seen a copy of this privacy policy and are comfortable with you doing this.

We obtain personal information from you through your interactions with us, including by telephone (please note that we record or monitor our calls for compliance and quality assurance purposes), by email, via our websites, via our apps, via post, via, social media or face to face.

We also obtain your personal information from third parties such as:

Categories of personal information We process two categories of personal information about you and/or, where applicable, others whom you have booked accommodation for, namely:

For further information on these categories of information, please expand this section

Standard personal information includes:

Sometimes you may choose to give us special category information about you or others which may attract extra protections under data protection laws. For example:

Purposes and lawful grounds of our processing personal information We process your personal information for the purposes set out in this notice, based on the legal grounds set out under the Read More text. Different legal grounds apply depending on what category of personal information we process. Standard personal information is normally processed by us on the basis that it is necessary for the performance of a contract, our or a third parties’ legitimate interests or law. Further information about this and special category processing grounds is set out below.

Legitimate interests

We process your personal information for a number of legitimate interests, including providing you with services, administering our relationship with you, for marketing and service/product improvement purposes and in order to exercise our rights or handle claims. More detailed information about our legitimate interests is set out below.

We process your personal information for the following legitimate interests (taking into account your interests, rights and freedoms):

To ensure that the processing of personal information we carry out for the purpose of achieving these interests is proportionate, we have carefully balanced these legitimate interests and your interests and fundamental rights and freedoms. For further details of this balancing test, please contact us.

Marketing and Preferences

We use your personal information to send you marketing by post, telephone, social media platforms, email, SMS, application notifications and silent notifications to track installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting.

We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you. Using technology in this way is sometimes known as profiling.

If you wish to unsubscribe from emails sent by us, you can do so at any time by clicking on the "unsubscribe" link that appears in all emails.

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements.

We also share your information in accordance with the law.

Third party suppliers who help deliver products or services on our behalf, or who have partnered with THE HIMALAYAN VIEW COTTAGE in connection with services or a relevant promotional offering, as well as other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate;

Where we share your personal information, appropriate protections will be in place to protect your personal information as required by data protection laws. Sometimes, we may share information in an aggregated, pseudonymized and/or anonymized form which cannot reasonably be used to identify an individual.

Retention period:

We retain your personal information in accordance with THE HIMALAYAN VIEW COTTAGES’s records retention policies. However, there may be circumstances that mean we must retain your personal information for longer (e.g. if you make a claim in relation to a booking).

We retain your personal information in accordance with THE HIMALAYAN VIEW COTTAGES’s records retention policies. In order to determine how long it is necessary to retain your personal information, we calculate retention periods in accordance with the following criteria.

If you have any questions, comments, complaints or suggestions in relation to this notice, or any other concerns about the way in which we process information about you, please contact us at -himalayanmountain@thehimalayanviewcotages.com